Staff Augmentation · MSP & SMB · US & Canada
Pre-vetted offshore teams for IT support, B2B sales and back office — live in days, saving you $30–50K+ per seat, per year.
★★★★★ 5.0 across 25 projects · 24,000+ hours delivered
Hours delivered
Tickets/week capacity
Saved per seat, per year
Across 25 projects · 25-person team
Who we are
A US LLC with a 25-person delivery team. We recruit, vet, train and manage the talent — you get reliable people who plug into your workflows from day one.
Every resource is screened, tested and trained before they ever touch your account.
Senior offshore talent at a fraction of US salaries — $30–50K+ saved per seat, per year, without sacrificing quality.
Delivery, QA and reporting are on us — we communicate early and fix problems before you notice them.
What we do
Mix and match roles, scale up or down monthly, and keep one accountable partner across all of it.
L1 / L2 / L3 helpdesk, NOC & SOC engineers, monitoring, ticket and dispatch management — trained on ConnectWise, Autotask, NinjaOne, Datto and more.
Cold callers, appointment setters, SDRs and live-transfer agents — script-trained, CRM-clean, booked meetings on your calendar.
Executive, admin and operational VAs — 40 hrs/week dedicated, trained to your tools.
Bookkeeping, reconciliations, taxation support, data and back-office processing by trained staff.
WordPress design and maintenance, Shopify store management, social media and content.
Project and operational managers who run the desk, own delivery and report to you.
How it works
Share the work, tools and coverage hours you need on a 20-minute call.
We shortlist from our vetted, trained bench — you interview and pick.
Your new team member plugs into your tools and workflows with our QA on top.
Add seats or tiers as you grow — one invoice, one accountable partner.
Insights
Strategy
Which model fits your team — and what each really costs.
Read article →MSP · Support
Roles, escalation paths, and what each tier should cost you.
Read article →MSP · Cost
What a tier-1/tier-2 desk actually costs — and how outsourcing changes the math.
Read article →Contact
We'll come back within one business day with a recommendation — the right role, the right tier, and what it will cost.
✉ sales@digimason.com
☏ +1 307 443 6366
⌂ 30 N Gould St, Sheridan, WY 82801, USA